Delete Your FemlyCare Account

Request deletion outside the app

Email the request from the address connected to your FemlyCare account. Use the subject FemlyCare Account Deletion Request and include only the account email address that should be deleted.

Do not email your password, cycle notes, chat messages, medical details, or identity documents unless specifically required through a secure verification process.

Delete from the app

When available, open Settings > Privacy Settings > Account & App Data Delete > Delete Account. The app reports success only after the configured deletion process completes.

Data covered by the request

• Firebase Authentication account and basic profile information.
• Cloud cycle, symptom, mood, flow, pain, note, hydration, sleep, and preference records.
• Cloud chats, AI memory, notification records, feedback, deletion markers, and payment records associated with the account.

Local data stored only on your device must also be removed through the app's data-deletion option, by clearing app storage, or by uninstalling the app.

Verification, timing, and limited retention

FemlyCare may verify that the requester controls the account before deletion. Requests are normally reviewed and completed within 30 days, unless more time is permitted by applicable law or verification is incomplete.

After deletion, inaccessible processor backups or narrowly required security/legal records may remain until overwritten or until the applicable retention requirement ends. They are not used to provide the deleted account.